Refund policy

Thank you for your purchase. We hope you love our product as much as we do. We stand by our baskets 100%, so if you are not completely satisfied with your purchase for any reason, you may return it to us, within 30 days of purchase, for a full refund or exchange.  All returned items must be received in their original condition, within 30 days of purchase.  Once received, we will process returns and exchanges within 1-2 days.  While we are happy to accept returns and exchanges, please note that we only cover shipping for initial purchases.  If you have any questions, please contact us at info@nzuribaskets.com, or by phone at 250-935-0007